1. General Information

Pomposa (“ Pomposa”, “ we”, “ our”) operates as Pomposa LLC, a company incorporated in the state of Wyoming, United States.

• Legal entity: Pomposa LLC
• Country of incorporation: United States (Wyoming)
• Operation: Remote team based in Colombia
• Scope: Global (United States, LATAM, Europe and other markets)

This Privacy Policy describes how we collect, use, store, and protect the personal information of users who visit our website, use our services, or purchase our memberships.

By accessing our website or contracting our services, you agree to the practices described in this Privacy Policy.

2. Information we collect

We may collect the following types of information:

2.1 Information provided directly by the user

• Name and surname
• Email address
• Company or brand
• Country or region
• Information sent through contact or scheduling forms
• Information necessary for the provision of contracted services

2.2 Information collected automatically

• IP Address
• Browser type and device
• Pages visited and browsing behavior
• Website usage data
• Cookies and similar technologies

2.3 Customer Information

For clients with active memberships, we can also handle:

• Information related to creative projects
• Materials provided by the client (logos, texts, images, videos, campaigns, etc.)
• Advertising performance metrics and data (when the client gives us access to platforms such as Meta Ads, Google Ads, Shopify, etc.)

We use the information collected to:

• To provide and manage our services and memberships
• Communicating with you (answers, support, sales follow-up)
• Process requests and schedule strategic calls
• Improve our website, services, and user experience
• Analyze campaign performance, dashboards, and strategies
• To fulfill legal and contractual obligations
• Pomposa's internal marketing (never selling data)

4. Legal basis for data processing

We process personal data under at least one of the following legal bases:

• User consent
• Performance of a contract or membership
• Legitimate interest (improving services, security, analytics)
• Compliance with applicable legal obligations

5. Sharing information with third parties

We do not sell or rent personal information.

We can only share information with:

• Technology providers needed to operate the service
  • Payment platforms
  • Analytics tools (e.g., Google Analytics)
  • Email platforms, CRM or automation
  • Advertising tools (Meta, Google, TikTok, LinkedIn)
• Infrastructure and hosting providers
• Legal authorities, if required by law

All providers are subject to confidentiality obligations and limited data use.

6. International data transfers

Since we operate globally, your information may be processed or stored on servers located in various countries, including the United States and other territories.

We take reasonable steps to ensure that these transfers comply with appropriate data protection standards.

7. Cookies and similar technologies

We use cookies to:

• Analyze traffic and user behavior
• Optimize site performance
• Measuring the effectiveness of advertising campaigns
• Improve browsing experience

You can configure your browser to reject or delete cookies, although this may affect the functionality of the site.

8. Information Security

We implement reasonable technical and organizational measures to protect personal information against:

• Unauthorized access
• Loss
• Misuse
• Alteration or disclosure

However, no system is 100% secure, so we cannot guarantee absolute security.

9. Data retention

We retain personal information only for as long as necessary to:

• To fulfill the purposes described in this policy
• Maintain active business relationships
• Cumplir obligaciones legales

When it is no longer needed, the information is deleted or anonymized.

10. User Rights

Depending on your jurisdiction (US, LATAM, EU), you may be entitled to:

• Access your personal data
• Request a correction or update
• Request deletion
• Limit or oppose treatment
• Withdraw consent

To exercise these rights, you can write to us at:

hello@pomposa.co

11. Privacy of minors

Our services are not directed at individuals under the age of 18. We do not intentionally collect information from minors.

12. Links to external sites

Our site may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

13. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

14. Contact

If you have any questions about this Privacy Policy or the processing of your data, you can contact us at:

Pomposa LLC
hello@pomposa.co
https://pomposa.co